Responsible Gaming

Gaming Should Be Fun, Not a Financial Solution

At True Fortune Casino, we believe that gambling should only ever be enjoyed as a form of entertainment. It should never be viewed as a way to make money, pay bills, or solve financial problems. Please gamble responsibly and within your means.

If you find yourself struggling to control your gambling, or if it's affecting your life negatively, support is available and help is just a click away.

Age Verification

In the United Kingdom, you must be 18 years of age or older to participate in gambling activities. True Fortune Casino is committed to preventing underage gambling and complies with all UK gaming regulations.

By accessing our services, you confirm that you are of legal gambling age in your jurisdiction.

Warning Signs of Problem Gambling

Do you recognise any of the following behaviours in yourself or someone you know? These may indicate problem gambling:

• Gambling with money you cannot afford to lose
• Chasing losses by gambling more to try to win money back
• Hiding gambling activities or lying about the amount of time or money spent
• Gambling to escape problems, stress, or difficult emotions
• Neglecting family, work, or personal responsibilities due to gambling
• Borrowing money or getting into debt to fund gambling
• Experiencing mood swings, irritability, or anxiety related to gambling
• Unable to reduce or stop gambling despite wanting to
• Needing to gamble more to achieve the same level of excitement
• Friends or family expressing concern about your gambling habits

If you have ticked any of these boxes, please consider reaching out for support.

Self-Help Tools & Responsible Gaming Features

True Fortune Casino provides several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount of money you're willing to deposit within a specified timeframe (daily, weekly, or monthly).
• Loss Limits: Set a limit on how much you're willing to lose during a gaming session.
• Reality Checks: Receive regular reminders about the amount of time and money you've spent gaming.
• Time-Out: Take a break from gambling for a set period without closing your account.
• Self-Exclusion: Permanently or temporarily exclude yourself from accessing True Fortune Casino and other participating operators.

To access these tools, please visit your account settings or contact our customer support team.

Support Organisations & Helplines

Help is available. Whether you're in the UK or elsewhere, these organisations provide free, confidential support:

United Kingdom

• GamCare: Free counselling and support service for problem gamblers and their families. www.gamcare.org.uk | Tel: 0808 8020 133
• GamStop: National self-exclusion scheme for online gambling. Register to self-exclude from all licensed UK operators. www.gamstop.co.uk
• Gamblers Anonymous: Peer support group meetings across the UK. www.gamblersanonymous.org.uk

International Support

• Australia: Gambling Help Online – www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council – www.responsiblegambling.org
• United States: National Council on Problem Gambling – www.ncpgambling.org | Tel: 1-800-522-4700
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de

Take Action Today

If you or someone you care about is struggling with gambling, please seek help immediately. There is no shame in reaching out—support organisations are trained, confidential, and free to use.

Remember: Gambling should be entertainment, not a solution. If it's no longer fun, it's time to stop.

Contact one of the organisations listed above today, or speak to a trusted friend or family member about your concerns.